1. Eligibility for Refunds
- Monthly Subscriptions: If you are not satisfied with our service, you may request a refund within the first 7 days of your subscription. Refund requests made after 7 days will not be eligible.
- Annual Subscriptions: If you are not satisfied with our service, you may request a refund within the first 14 days of your subscription. Refund requests made after 14 days will not be eligible.
2. Refund Process
To request a refund, don't hesitate to get in touch with our customer support team at [email protected] with the following details:
- Your name and registered email address
- Subscription type (Monthly/Annual)
- Reason for the refund request
Our team will review your request and respond within 3-5 business days. Approved refunds will be processed back to the original payment method within 15-20 business days.
3. Non-Refundable Items
- Add-ons or extra features purchased separately from the main subscription are non-refundable.
- Promotional offers, discounts, and gift subscriptions are non-refundable.
4. Service Cancellations
You can cancel your subscription at any time through your account settings. Canceling your subscription will prevent any future charges, but will not retroactively refund the current subscription period.
5. Changes to Refund Policy
Snapcut.ai reserves the right to modify or update this refund policy at any time. Changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically for any updates.
If you have any questions or concerns regarding our refund policy, please do not hesitate to contact us at [email protected].
